Third time in a row. Highest levels of customer satisfaction maintained.
Vehicles from Dr. Ing. h.c. F. Porsche AG continue to successfully meet the very highest quality standards in the USA, the largest export market for the Stuttgart-based sports car manufacturer. This is the conclusion reached by US market research institute J.D. Power in its latest ‘Initial Quality Study’ opinion poll, which was published today. Porsche secured first place for the third time in a row in the prestigious brand ranking – considerably ahead of the luxury Nissan brand, Inifiniti, and followed by Lexus, Mercedes-Benz and Toyota. 81,500 buyers of new cars were interviewed for the study.
J.D. Power assesses the level of satisfaction among buyers of new cars during the first 90 days following delivery of the vehicles. On the basis of a catalog containing 228 criteria in total, customers are asked to give their impressions of quality and workmanship.
The classic Porsche 911 Carrera came out on top in the ‘Premium Sporty Car’ segment and was also voted the best car overall in the study. The Porsche Cayman was named second best in its class in the ‘Compact Premium Sporty Car’ segment – after the Mercedes-Benz CLK. Meanwhile, in the ‘Midsize Premium Multi-Activity Vehicle’ segment, the Cayenne SUV was awarded an excellent third place.